Overview
CathyBot is an AI chatbot for customer support. Instead of writing FAQs or uploading data, businesses connect their Google Drive and CathyBot learns from the documents they already have, then answers customer questions 24/7 through a chat widget on their website. Part of the Triton product family.
How It Works
- Connect Google Drive — one-click link; CathyBot syncs and learns from existing docs
- Customize your bot — name, personality, appearance, and how to handle questions it can’t answer
- Embed & go live — add one line of code to your website
Key Features
- Google Drive and Google Docs sync — no data entry
- Natural, context-aware conversations
- One-line embed with brand colors
- Analytics dashboard: conversations, popular questions and documentation gaps
- Encryption at rest and in transit
- Configurable personality, response length and fallback behavior
- REST API